We process returns for a 75% refund within 21 days of you receiving your gown as long as your event date has not passed! All you have to do is fill out our Return Form and we will provide you with the shipping address and answer any additional questi
Unlike most companies, we offer an exchange program on your bridesmaid dress! Exchanges are eligible for a full refund as long as you fill out the exchange form within 21 days of receiving your order. The dress must be in its original condition and a
We have a 25% restocking fee because all of our gowns are specially ordered just for you!
We don't issue return shipping labels. All shipping on order returns must be covered by the customer. If you would like to pay for a label and have our customer service team send you one, please email us at [email protected]