What is your return policy?Updated 6 days ago
We process returns for a 75% on the following products:
- Non-Customized Bridesmaid dresses
- Junior bridesmaid dresses
- Maternity bridesmaid dresses
- Mother of bride/groom dresses
- Wedding dresses
- Little White Dresses
- Ready to Ship bridesmaid dresses
- Ready to Ship wedding dresses
We offer this refund as long as your gown is mailed to us within 30 days of receiving it and your event date has not passed. To start the process, simply fill out our Return Form, and we’ll provide you with the shipping address and answer any additional questions you may have.
Here is a link for more information on returns: Returns and Exchanges
Please note that the following items are NOT eligible for return or exchange.
- Discounted Bridesmaids dresses
- Platinum Custom Length Bridesmaid Dresses
- Personalized Gifts
- Personalized Apparel