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Kennedy Blue

<p id="isPasted" style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unlike most companies, we offer an exchange program on your bridesmaid dress! Exchanges are eligible for a full refund as long as you fill out the exchange form within 21 days of receiving your order. The dress must be in its original condition and a second dress has been purchased. Our dresses are made-to-order so the estimated shipping time for a new dress will be up to 12 weeks. Kennedy Blue does not provide a return shipping label. To process an exchange, please fill out our&#xA0;<a href="https://www.kennedyblue.com/pages/returns" style="margin: 0px; padding: 0px; box-sizing: border-box; font-family: sofia-pro, sans-serif; color: rgb(9, 140, 255); text-decoration: none;">exchange form.</a> Kennedy Blue will then be in touch with further instructions.&#xA0;</p><p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">In-Stock dresses are not eligible for exchange.</p>

Unlike most companies, we offer an exchange program on your bridesmaid dress! Exchanges are eligible for a full refund as long as you fill out the exchange form within 21 days of receiving your order. The dress must be in its original condition and a

How can I make an exchange and what is your policy?

Returns and Exchanges

How Do I Make Sure My Bridesmaid Dresses are All the Same Color

What does Made to Order mean?

What should I do if the delivery date is after my event date?

What size should I order?

What is your return policy?

Where is my dress?

How long do dresses take?

Where is my hook-and-eye?

Do your dresses run true to size?

Why can't I find my account?

Can I order extra fabric?

Do you have men's ties to match your dresses?

What material types do your dresses come in?

Where can I try on a Kennedy Blue dress?

Why are some of your dresses the same? What is the difference?

What is your phone number?

How do I add products to a favorite's list to share with my bridesmaids?

General

Can the cost of my At Home Try-On be applied to my final dress order?

Is there a Sample Dress Limit?

How much does the At Home Try-On program cost with shipping?

Once the dresses are shipped, how long will they take to get to me?

How do I order if the size/color/style I want is not available?

How do I ship my At Home Try-On dresses back to you?

How do I know when my 3-day period begins?

What happens if I have the dresses for more than 3 days?

Am I able to request a specific date for At-home Try-on delivery?

How long until my sample dresses ship after I place my order?

I have damaged my At-Home Try-on dress. Will I be charged?

How do I place a At Home Try-On Order?

Is Kennedy Blue available to try on in a store near me?

Can I order an At Home Try-On order internationally?

At Home Try-On

Does your sizing run big or small?

What size should I choose if I am between sizes?

Should I order the sample size I tried on?

I am or will be pregnant, what size should I order?

Can I order extra length?

Can I order my dress in a shorter length?

Will my dress need alterations?

What should I do if I receive my dress and it is too small?

What should I do if I receive in my dress and it is too big?

How much do alterations cost for a bridesmaid dress?

How long to alterations take?

Sizing and Alterations

How far in advance do I need to place a "Made to Order" dress?

Why do your dresses take so long?

Will you take my order even if it is placed less than 12 weeks in advance?

Why did I get an email that says my order has been declined?

How do I make a change to my order?

How do I cancel my order?

How do I change my shipping address?

When will my dress be delivered?

Why do the other bridesmaids have their dress and I don't?

Why is "rush production" not available on certain dresses?

Orders

Why is there a 25% restocking fee for returns and cancelations?

Why dont I get a return label to send back my dress?

When are your dresses shipping?

Is international shipping included in free shipping promotions?

How long will it take to get my swatch?

How long does an in-stock/accessory item take?

Where is my tracking number?

What do I do if my package was lost/stolen?

Will all of my made-to-order dresses ship together?

Shipping

How can I make an exchange and what is your policy?Updated a year ago