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Orders

How far in advance do I need to place a "Made to Order" dress?

The lead time for bridesmaid dresses is approx. 8-14 weeks. We suggest ordering the dresses at least 4 months before the event to allow time for shipping and any alterations that may be needed.

Why do your dresses take so long?

Our ship dates are about 2-4 months out since all of our dresses are made-to-order! We always ensure you have the highest quality dress possible. We promise it will be worth it!

Will you take my order even if it is placed less than 12 weeks in advance?

We offer rush production for an extra fee. Rush production orders take approx. 8 weeks to be manufactured. If we are unable to accommodate your order, you can view our “In-stock” dresses that are ready to ship.

Why did I get an email that says my order has been declined?

If the event date is too close to the delivery date, the manufacturer will decline the order. At that time we will cancel the order and issue a full refund! Generally, our dresses are delivered within 7 business days of shipment (Liable to delays due

How do I make a change to my order?

Once an order is placed, we are unable to make changes with our manufacturer. If you have not received your order and a change is necessary you will need to fill out a cancellation form. For details on cancellations, please see our cancellation polic

How do I cancel my order?

We accept complimentary cancellation with a full refund if cancellation is made within 48 hours of the order being placed. If outside the 48-hour window, we offer a 75% refund on all cancellations! To request a cancellation, reach out to our team at

How do I change my shipping address?

You can change your shipping address by messaging us online, via email at [email protected], or give us a call at (651) 294-7199. As long as your order has not shipped yet, that change can be made!

When will my dress be delivered?

We provide estimated delivery dates at the time of purchase. You will receive a tracking number when your order has been shipped. Delivery is made within 3-5 business days of that date if within the continental US (liable to delays due to weather, in

Why do the other bridesmaids have their dress and I don't?

Our gowns are produced overseas. Oftentimes, packages and orders (even if ordered at the same time) can get separated while en route to our facility. This may create a small timeline difference! No worries, your dress is still on its way!

Why is "rush production" not available on certain dresses?

Kennedy Blue has a small collection of dresses that do not allow rush production. This is because our manufacturer does not offer a faster production of these styles. Currently, this only affects satin bridesmaid dresses and a handful of wedding dres